You are in the
Computer rental Dept
Your IP Address is 38.103.63.59
You are 1 of 12 current users.
Sunday, September 07, 2008 1:58:51 AM
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Smart Computers Ltd
Unit 12
St Georges Business Park
Alstone Lane
Cheltenham
Glos
GL51 8HF
View location Map
Tel: 0870 063 7117
Fax: 0870 063 7118
info@smart-computers.co.uk
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Computer
Rental
Computer Rental: Rental Support?
The computer rental support
package is included in the cost of renting the computer. Backed by
our team of experienced technicians/engineers to ensure customers
benefit from excellent service nationally.
The table below highlights the level
of Service/Support that is included when renting a computer.
|
Service/Support |
Rental |
|
Telephone
Support |
P |
|
24 Hr Call-out response |
P |
|
Hardware maintenance and support |
P |
|
E-Mail/Internet support
# |
P |
|
Windows operating system support |
P |
|
48 Hr Hardware swap out * |
P |
|
Un-necessary Call out response** |
£70 |
|
Parts or components |
P |
|
Microsoft Office suite support *** |
P |
|
Legend |
| P |
Service
included in computer rental support. |
|
* |
The replacement
equipment is not guaranteed to be identical. |
| ** |
Call out
charges will be charged for user error or accidental damage.
Charges will included travelling time to & from destination. |
| *** |
Only if MS
Office is included in the rental package. |
| # |
Does not
include ISP related faults. If ISP is at fault, support is
chargeable at current rate. |
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